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Wiley Consumer Protection Download (September 13, 2021) | Wiley Rein LLP
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On December 11, 2020, the Consumer Financial Protection Bureau (“CFPB”) and the Arkansas Attorney General reached a $600,000 settlement with Alder Holdings, LLC concerning alleged violations of the FCRA’s Risk-Based Pricing Rule. Alder sells home-security and alarm systems, primarily door-to-door, on a nationwide basis.
The Complaint alleged that Alder violated the FCRA’s Risk-Based Pricing Rule, 15 U.S.C. § 1681m(h), which requires companies to provide notice when they provide consumers less favorable terms based on their credit reports. As part of Alder’s usual business practices, the amount of the activation fee varies based on the results of the consumer’s credit score. The Complaint alleged consumers with lower credit scores were charged far higher activation fees as opposed to those with higher credit scores. Despite this allegedly clear instance of Risk-Based Pricing, Alder failed to prov