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Online Retailers Face Growing Basket Abandonment Crisis

Rising delivery fees and resurgent high street shopping are driving unprecedented levels of basket abandonment among online shoppers, costing retailers billions in lost sales.

Richard limJohn burkittRetail economicsChief executiveRidley whittle

Fast fashion is a monster that could destroy industry, says ex-TopShop director

Gillian Ridley Whittle calls for industry to focus on durability and to reduce consumption

Cedric wilmotteMichael korsMarks spencerGillian ridley whittleRidley whittleSustainable fashionRetail and consumer industryBritish fashion

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