FILIPINO VALUES. Department of Tourism in the Caraga Region (DOT-13) Director Ivonnie Dumadag (left), together with Richard Amores (right), an accredited DOT-13 trainer, leads the opening of the Filipino Brand of Service Excellence (FBSE) training for 50 students on Wednesday (Feb. 15, 2023) in Surigao City. The DOT-13 is targeting some 7,000 tourism front-liners in the region to undergo the training this year. (PNA photo by Alexander Lopez) BUTUAN CITY - The Department of Tourism in the Caraga Region (DOT-13) will train some 7,000 tourism frontline workers and students from the region on the Filipino Brand of Service Excellence (FBSE). DOT-13 Regional Director Ivonnie Dumadag said the FBSE is a program initiated by the agency to equip the tourism front-liners in the country with ways of delivering customer services founded on Filipino values. "The FBSE is a flagship program of DOT Secretary Maria Christina Frasco. The program seeks to revive the Filipino values of respect, love,