Investigation of each claim is followed by a recommendation for action, which the chief executive officer of the Health Ombud ensures is implemented promptly.
Health services regulator the office of health standards compliance has urged national and provincial health departments to put proper measures in place at hospitals to contain the cholera outbreak.
“Whilst the OHSC acknowledges the enormous strain put by the outbreak of cholera on the health system and its resources, it is expected that the provision of quality health remains of the highest standard,” Mahlakanya said.