i just want some answers. reporter: louise mills is still waiting for investigators to identify her brother s remains. 41-year-old morris bridges, the father of three children, he joined the west volunteer fire department three years ago. he was one of the first people on the scene. so you just pray he didn t suffer? yes. i do. every day. i know he didn t suffer. i know he didn t. we re suffering. we want him back. reporter: louise mills says her brother loved wearing his bright red firefighter shirt and showing off his bang. for more rhys bridges, jumping into harm s way is how you earned the firefighter s badge of honor. and, christine, that powerful display of solidarity, on full display later on today. we are seeing at the site of the memorial service will be held, firefighters showing up in fire trucks from around the region, thousands and thousands of them