The AI revolution drove frenzied investment in both private and public companies and captured the public’s imagination in 2023. Transformational consumer products like ChatGPT are powered by Large Language Models (LLMs) that excel at modeling sequences of tokens that represent words or parts of words [2]. Amazingly, structural understanding
AI is reshaping all industries as it captivates the public with its limitless potential. Many in financial services have strong reservations about the technology, but it is here and is not going away. How can banks harness the opportunities of AI, from reducing costs to maximizing the customer experience, while managing its shortcomings?
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