this is a hard time for a lot of consumers. and you know, if they are struggling to pay their bills they should contact their supplier because there is a range of help out there and the supplier can sort of point them in the direction of what help they can get. those affected are normally encouraged to switch suppliers for a cheaper deal. this time, the massive rise in the cost of wholesale gas in recent weeks has stripped the market of better offers. it s also led to the collapse of nine suppliers. their customers will now pay a more expensive tariff in line with the price cap. surviving firms say they are having to buy wholesale energy at a much higher price than the retail cap allows them to sell it for. it is what it is, we are doing our best to get our customers through it, we re trying to support well run business through this period, and otherwise, if we need to do anything else, we re talking to government. analysts say companies extra costs will be reflected when the cap is r
a lot of consumers. and you know, if they are struggling to pay their bills they should contact their supplier because there is a range of help out there and the supplier can sort of point them in the direction of what help they can get. those affected are normally encouraged to switch suppliers for a cheaper deal. this time, the massive rise in the cost of wholesale gas in recent weeks has stripped the market of better offers. it s also led to the collapse of nine suppliers. their customers will now pay a more expensive tariff in line with the price cap. surviving firms say they are having to buy wholesale energy at a much higher price than the retail cap allows them to sell it for. it is what it is, we are doing our best to get our customers through it, we re trying to support well run business through this period, and otherwise, if we need to do anything else, we re talking to government. analysts say companies extra costs will be reflected when the cap is revised in the spring, at
of nine suppliers. their customers will now pay a more expensive tariff in line with the price cap. surviving firms say they are having to buy wholesale energy at a much higher price than the retail cap allows them to sell it for it. we re we re really we re really worried about making sure customers get through this period so i don t think anyone is asking for the price cap to be increased again. it is what it is, we are doing our best to get customers through it, we are trying to support well run business to see this period and otherwise if we need to do anything else we are talking to do anything else we are talking to government. analysts say companies extra costs will be reflected when the cap is revised in the spring, at a level likely to be significantly more expensive for bill payers. kevin peachey, bbc news. dale vince is the owner of the green energy company ecotricity
will face bigger bills. regulators say they understand the financial pressure. totally recognise going into winter this is a hard time for a lot of consumers. and you know, if they are struggling to pay their bills they should contact their supplier because there is a range of help out there and the supplier can sort of point them in the direction of what help they can get. those affected are normally encouraged to switch suppliers for a cheaper deal. this time, the massive rise in the cost of wholesale gas in recent weeks has stripped the market of better offers. it s also led to the collapse of nine suppliers. their customers will now pay a more expensive tariff in line with the price cap. surviving firms say they are having to buy wholesale energy at a much higher price than the retail cap allows them to sell it for. it is what it is, we are doing our best to get our customers through it, we re trying to support well run business through this period, and otherwise, if we need to do
encouraged to switch suppliers for a cheaper deal. this time, the massive rise in the cost of wholesale gas in recent weeks has stripped the market of better offers. it s also led to the collapse of nine suppliers. their customers will now pay a more expensive tariff in line with the price cap. surviving firms say they are having to buy wholesale energy at a much higher price than the retail cap allows them to sell it for. it is what it is, we are doing our best to get our customers through it, we re trying to support well run business through this period, and otherwise, if we need to do anything else, we re talking to government. analysts say companies extra costs will be reflected when the cap is revised in the spring, at a level likely to be significantly more expensive for bill payers. kevin peachey, bbc news. technical problems have been reported with scotland s covid vaccine passport app, just hours after its launch with overwhelming demand being blamed. from today, anyone ent