Governor Kathy Hochul today announced that the New York State Department of Labor is halfway through its 4-year strategic modernization plan, an ongoing effort that will reduce call volume, enhance customer experience, and swiftly connect New Yorkers to Unemployment Insurance benefits.
Governor Hochul announced that the New York State Department of Labor is halfway through its 4-year strategic modernization plan, an ongoing effort that will reduce call volume, enhance customer experience, and swiftly connect New Yorkers to Unemployment Insurance benefits.