while, but are busily everyone deeply shocked and saddened by the deaths. ,, :, ,:, :, deaths. simon reporting there and we will cive deaths. simon reporting there and we will give you deaths. simon reporting there and we will give you more deaths. simon reporting there and we will give you more on deaths. simon reporting there and we will give you more on that deaths. simon reporting there and we will give you more on that story - deaths. simon reporting there and we will give you more on that story as - will give you more on that story as we get it. 17 energy suppliers have been told they need to improve how they deal with vulnerable customers. the warning comes from the regulator 0fgem, which has been reviewing data supplied by the industry. all the firms that took part were criticised, with five found to have severe weaknesses. but some companies said the review was incomplete. our cost of living correspondent kevin peachey has this report. the nights are drawing in, the he
is? i guess because the weaknesses we had were not so bad, they were l we had were not so bad, they were not severe. there would have been process issues, for example we documented everyone who was classed as vulnerable, making sure that was documented. i think it was a mild deficiency and i think 0fgem have really been kind of stepping up their game a bit, may be looking a bit too hard for small problems i would say. given we heard the news today that a policy failure on behalf of 0fgem will cost two in japan s per household, and these are important issues that everyone has the right processes. £200 per household. we have made the changes and everything is good. took household. we have made the changes and everything is good. and everything is good. took me throu~h and everything is good. took me through how and everything is good. took me through how you and everything is good. took me through how you would - and everything is good. took me | through how you would categorise
the headlines: many energy firms are failing vulnerable customers, says the regulator 0fgem, as people face an expensive winter. some advisers were really good at helping vulnerable customers, others weren t. now, what we don t want for someone who is in difficulties is to face pot luck when they try and get in touch with their supplier. the days of cheap labour must end, keir starmer tells businesses the labour leader says the country needs to be weaned off its immigration dependency. mps can claim the cost of their office christmas party on parliamentary expenses under new rules by the independent parliamentary standards authority. a mother dies two days after a flat fire in nottingham that killed her two daughters. the manston centre in kent, which holds asylum seekers who cross the channel in small boats, has been cleared. and the world cup in qatar has seen one of the biggest shock results in the tournament s history. saudi arabia beat two time
it says it will use 10% of british gas profits to help customers who need it the most . and that it s making long term investments to support the uk s energy security and resilience . there is a limit on the amount energy suppliers in great britain can charge customers. the regulator 0fgem sets a maximum price for each unit of gas and electricity. accompany but the price cap keeps going up. 0fgem says it has to allow energy suppliers to put up their bills in line with the rising cost of gas. if it doesn t raise the price cap, suppliers will go bust. 29 of them have already gone under since the crisis started. but one of 0fgem s directors has resigned in protest. this is herfirst interview.
it s all becoming much more expensive and today, a stark warning from one of the country s biggest energy supplies. indie from one of the country s biggest energy supplies- from one of the country s biggest energy supplies. we are going to see a winter like energy supplies. we are going to see a winter like never energy supplies. we are going to see a winter like never before, energy supplies. we are going to see a winter like never before, with - a winter like never before, with people going hungry, going cold and the nhs being overwhelmed by the health impacts of the energy crisis this winter. , this winter. here is the problem. consumer bills this winter. here is the problem. consumer bills are this winter. here is the problem. consumer bills are capped - this winter. here is the problem. consumer bills are capped by - this winter. here is the problem. j consumer bills are capped by the regulator 0fgem but the cap has been rising because the cost of energy on internationa