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Leading DEI Platform Releases Cutting-Edge Features to Reduce Churn

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The Client Retention Handbook for Digital Marketing Agencies by Josh Nelson, Achieves #1 New Release Ranking

The Client Retention Handbook for Digital Marketing Agencies by Josh Nelson, Achieves #1 New Release Ranking - Press Release

Global Customer Success Platforms Market Report 2021: Opportunities in the Emergence of AI and Ml to Better Monitor Customer Journey

Share this article Share this article ResearchAndMarkets.com s offering. The global customer success platforms market size is expected to grow from USD 1.0 billion in 2020 to USD 2.5 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 20.4% during the forecast period. Customer success platforms are used by organizations to create unique, 360-degree view of customers based on data captured from multiple channels, including offline as well as online channels, such as mobile, web, CRM, social media, third-party apps, and email. Such solutions have applications in numerous areas, including sales and marketing management, CEM, risk and compliance management, and revenue management. COVID-19 is disrupting the world, businesses, and economies, thus impacting the livelihood of people, their interaction, and the way they manage their businesses. The ability to sustain is becoming the new normal for enterprises as they are shifting their focus from growth opportunities to the imp

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