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says lessons are being learned in the search for the missing plane. water recoveries are notoriously difficult and expensive and time consuming. we continue to work on better recorder technology and better information coming from aircraft. reporter: meanwhile, a technical briefing scheduled for passengers families didn t happen today. instead, families lashed out at a malaysian diplomat. we don t know at this point whether they re alive or dead. if you haven t given us any direct proof of where they actually are. reporter: investigators have few answers for families, but warrant this search could go on for a long time. at the outset, before we had the pings there s an assumption this could take months and it was taking months in an environment where which we were prepared to take months.