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The Grenada Tourism Authority Launches The Pure Grenada Excellence Champion Customer Service Program

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Multi-national organizations battle fraud and corruption risks daily given the size, scale, and complexities of their businesses, increased regulation and enforcement, and challenges.

Talespin Expands Immersive Soft Skills Learning Content Library

Share Training solution specialist Talespin has been building up its library of content aimed specifically at helping companies who are keen on improving their employees skills. Further improving its services, today Talespin has announced an expansion of its off-the-shelf learning content library whilst making its services easier to access. Today sees the addition of Recognizing Bias and Practicing Self-Awareness to its library, both powered by Talespin’s CoPilot virtual human training technology. Both feature real-time scoring and feedback to aid a user’s development. Recognizing Bias Module: Learners take on the role of a producer at a fictional large tech company. They are tasked with filling a programmer position with an experienced candidate who can hit the ground running. The learner must interview three candidates and find the right one for the role, while navigating their own biases. They will learn how to identify and mitigate the common biases found in the work

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