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the gp surgeries struggling to recruit new receptionists, because of a rise in verbal abuse from patients. our reception team are taking quite a lot of abuse from phone calls, lots of bad language unfortunately, lots of bad language unfortunately, lots of bad language unfortunately, lots of blame put on them. keeping up with the neighbours in the most important one in manchester, derby for years. the most important one in manchester, derby foryears. city and second can t afford another defeat this week. and second can t afford another defeat this week. plus there is risk of more flooding defeat this week. plus there is risk of more flooding around defeat this week. plus there is risk of more flooding around today i defeat this week. plus there is risk| of more flooding around today after a thoroughly wet night. this morning, the rain belize for many, brighter through the afternoon but into tomorrow, set the colder. all the details here on breakfast. it s saturday 14 january. our t