is a description she much appreciated she liked that description. we on the outside who didn t know her had an impression of a real tough woman and the private side of a person is very different. what was she like in private? well, i don t think of it as tough. she was more elegant than that. she was without question, she was very decisive. she would make up her mind special she would act. you didn t want to get crossways with her. i would not have wanted to take on margaret thatcher in the house of parliament. that would have been a tough proposition. but she was always a lady also. i mean, i can remember, she came on the fifth anniversary of 9/11. we always had a special ceremony at the white house in those days. and she came downstairs we were on the ground floor there on the white house, there is a room next to the diplomatic reception radio rom, where they have the maps that fdr used in world war ii, framed on the wall.