there is an elevator that serves just refugees. reporter: anna is ceo for tfg asset management, which owns the building. we have beds and showers, shelves, whatever is necessary. reporter: the war started on a thursday. the company had the space available and pivoted from commerce to crisis. so here we had a small reception desk. reporter: three days later none of this existed. it was just a matter of putting additional installation and piping. reporter: they had the first of nearly 250 women and children move in. we have this place. we can do something. do something for real people, right? so we just decided to do it. reporter: was that the hard part or the easy part? that was the easiest part, to set it up. the hardest part right now is to make them feel good, solve the problems, the refugees problems. i m from ukraine.
offices and behind the column, there is an elevator that serves just refugees. reporter: anna is ceo for tfg asset management, which owns the building. we have beds and showers, whatever is necessary. reporter: the war started on a thursday. the company had the space available and pivoted from commerce to crisis. so here we had a small reception desk. reporter: three days later none of this existed. it was just a matter of putting additional installation and piping. reporter: they had the first of nearly 250 women and children move in. we have this place. we can do something. do something for real people, right? so we just decided to do it. reporter: was that the hard part or the easy part? that was the easiest part, to set it up. the hardest part right now is to make them feel good, solve the problems, the refugees problems.
weird. it wasn t really a hotel no. reception desk no. one to reach out to. i tried to reach out to the host of my air bnb. it wasn t super helpful. but air bnb reached out to me. i messaged her hi like the pictures have you posted are inaccurate there is a restaurant outside my window and i wasn t hearing a response and then she got back to me and was basically just like what did she say? i m glad you are having a good stay. hope all is well. happy we could host you and best wishes. i m like did you see my message? did you see what it said? carley: i thought the exact same thing. you are complaining about this and they are like yeah, severing great. like they didn t even read the words that you sent them. so this video that you posted, i mean, it s going viral for good reason. it s gotten millions and millions of views on tiktok. how has the last week been for you? just crazy. i m like how i can t even fathom like 10 million people and it s just been so much fun to see everyone s
something wasn t right. i knew not to move her. ina has stared, rooted to the spot. i guess i kind of went into shock because i saw her lying there. but you had no idea what had happened in. no. she could have had a heart attack or something? could of. maybe she tripped over a foot rest behind the reception desk? i had it in the back of my mind, well, did she hit her head in. police arrived in minutes. julie s phone still pinging. the kids are still texting. i keep saying someone needs to go to them and tell them what s going on. reporter: eventually officers went to the high school. one-by-one pam s children were called to a conference room, where the police told them their mother was dead. it was the worst part, they brought me in this room, david s cheeks are stained with tears. i had to see that, then they told me and i was balling, david