The ombudsman for banking services had a bumper year, fielding a record 8,257 complaints, more than 10,000 referrals and more than 40,000 calls from consumers seeking intervention with banks that had fallen short on service or complaints resolution.
Internet banking complaints increase the most – ombudsman georgeherald.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from georgeherald.com Daily Mail and Mail on Sunday newspapers.