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Advertisement feature: Turbo-charge CX in aftersales and reap the rewards

This is a paid for advertisement from Keyloop about aftersales customer experience

Realtime communicationsAutomotive retail through technology whitepaper

Fleet drivers able to book directly into workshop diaries for maintenance

Fleet drivers able to book directly into workshop diaries for maintenance
fleetworld.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from fleetworld.co.uk Daily Mail and Mail on Sunday newspapers.

Julian whewayTim meadowsRealtime communicationsService network driver booking moduleService networkDriver booking module

Aftersales absorption levels continue worrying downward trajectory to 55 5%

Average overhead absorption has fallen to 55.5% in the UK, according to new data from REALtime Communications.

United kingdomRichard robinsonElectronic vehicle health checksRealtime communications

Dealers consistently missing out on aftersales revenue from worn tyres

Aftersales teams at franchised dealers are failing to sell tyres to customers, even when they’re identified as illegal.

United kingdomRichard robinsonRealtime communications

Falling new car sales make aftersales retention a number one priority

Franchised workshops should consider aftersales retention as "a number one priority" as the impact of three years of falling new car sales start s to tell.

Richard robinsonNeil addleyGarage associationRealtime communicationsDepartment for transport dfIndependent garage association

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