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1. Nigeria’s ShortLet adapts AI to improve business model
Nigerian real estate firm, ShortLet, has adapted artificial intelligence technology to enhance its culture and system delivery.
The adaptation comes as more African tech players leverage tech to improve their business model.
The startup, through its CEO, has acknowledged the upward trend observed since the integration.
According to the CEO, the firm has witnessed a great increase in the number of requests since it launched.
Further commenting on the development, the Founder and Chief Executive Officer, Mr. Keji Giwa, disclosed that his firm invested heavily in improving the customer experience on all Shortlethomes digital platforms “taking advantage of AI Chatbots to automate responses, creating a virtual agent to take bookings and deal with customer service issues 24-7.”