Global capability centres (GCCs) are increasingly looking to tap into revenue opportunities from the Indian market, which is already a critical talent hub.
While capturing the potential of the Indian market has been in the works over the past few years, it s only of late that companies are gaining momentum.
India is home to more than 1,580 GCCs, with a total market size of $46 billion and growing at a compound annual growth rate (CAGR) of 11.4 per cent, according to a Nasscom-Zinnov report.
Those prioritizing AI readiness and scale will strategically align innovation expenditure with business outcomes, gaining a competitive edge in market share.
Technology tools can ease much of the data-driven work of human resources, leaving HR professionals with more time to handle the interactions and support they excel at.