Late saturday to sunday could not get through we did not have major ings dense thuring this time. We later found out it was human error on part of maintenance contractor. Was he not trained or paying attention why would he not dot right thing. Theres a large investigation going on into exactly how it happened and what training the individual had to be trained to be here and receive clearance to get into the room. Even with the workers mistake 911 calls shoe have been auto matt engly rerouted to the backup center expecting that everyone in the room jumped into the car making 20 minute drive across town to the Second Center near Howard University when they arrived they found the backup system had failed. We now have a bigger problem then going to the back up center. Question is why and for the time being the ci have the answer. Safe to say at least a couple of major things didnt work the way they should. And this situation also impacted communicate taition occasions equipment for police