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Travel Advisors Reflect on What They Learned During the Pandemic
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Travel advisors have had to reinvent, reimagine, and reinvigorate their businesses during the pandemic. A challenging time for many, it appears the industry is emerging on the other side. Now, advisors are reflecting on what they learned.
Most important, the Travel Experts advisors said, was reaching out to remind clients they are there for them at all times. They also noted that domestic travel has taken precedence over international trips for the time being.
“I think the biggest changes we made this year is we established strong terms and conditions, including cancellation policies and letters of agreement,” said Jolene Detillion, Your Travel Designer, Seattle, WA.