Wed, Feb 17th 2021 6:35am
Karl Bode
Last week I wrote over at Motherboard about 90 years old North Hollywood resident Aaron Epstein, whose family has been an AT&T subscriber since the 1930s. Epstein himself has been a loyal AT&T subscriber since around 1960, and has had the company s DSL service since it was first introduced in the late 90s. Unfortunately for Epstein, much like countless millions of other Americans, his DSL line only delivered speeds of 1.5 to 3 Mbps, and he s been waiting for decades for faster speeds to no avail.
To try and nudge AT&T to action, Epstein recently took out a $10,000 ad in the Wall Street Journal just to yell at AT&T CEO John Stankey:
Epstein had struggled for some time with shoddy Internet coverage in his North Hollywood home, where he was accessing speeds of “up to” 3Mbps, and had previously.
public via
Paying for a quarter-page ad, he ripped into the company over its turtlelike transfer rate.
Addressed to “Mr. John Stankey,” Aaron’s open letter made things clear: The company’s internet service…
stinks.
Dear Mr. Stankey:
AT&T prides itself as a leader in electronic communications.
Unfortunately, for the people who live in N. Hollywood, CA 91607, AT&T is now a major disappoinment.
Many of our neighbors are the creative technical workers in the Universal, Warner Brothers, Disney studios in the adjacent city of Burban and our city.
We need to keep up with current technology and have looked to AT&T to supply us with fast Internet service. Yet, although AT&T is advertising speeds up to 100Mbps for other neighborhoods, the fastest now available to us from AT&T is only 3Mbps.