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The brief survey which was conducted in December 2023 for a period of 10 days by ActionAid Association in all the seven lakes of South Bengaluru — Anjanapura, Chunchaghatta, Doddakallasandra, Dorekere, Konanakunte, Kothnur and Subbaraayakere — has now been submitted to the municipal body Bruhat Bengaluru Mahanagara Palike (BBMP).
Rail activist and founder Citizens for Citizens (C4C), Rajkumar Dugar, noted that the agents assigned to monitor halt stations are poorly paid (allegedly Rs 1,500 per month) by the SWR, leading to many not taking up the job, leaving halt stations unmanned. He further said that agents have massive responsibilities like investing their own money to purchase ticketing systems, maintenance and monitoring among other aspects.