AE, MLO, Ops Jobs; Rule Logic, Subservicer, Non-QM, POS Products; Rate Moves Partially Impacting Rate Sheets Feb 18 2021, 8:30AM
Welcome to 124-year-old Girl Scout Cookie Season! If you’re an LO, how’d you like to deal with borrowers for 189 years, or eat the same thing day after day? I thought so. Meet Jonathan who now holds the record for the oldest animal in the world. (Speaking of age, how do you appraise a 1960 Missouri bunker as a $1.1 million residence?) Jonathan couldn’t care less about mortgage rates, which have moved higher. Even yesterday’s FOMC minutes show most participants expect a sizable boost in economic activity” more in the capital markets section below. But the move is providing MLOs with even more reason to provide better customer service. The STRATMOR Group’s Mike Seminari observes, “It’s surprising how much borrower satisfaction improves with LOs setting expectations up front, not asking for the same document twice