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Audit reveals DWD waited weeks to resolve UI claims - Wisconsin Radio Network

Audit reveals DWD waited weeks to resolve UI claims An audit suggests hundreds of thousands of unemployment benefit applications could have been processed much faster, as the agency tried to contend with an unprecedented number of claims amid the coronavirus pandemic. The Legislative Audit Bureau report found that the Wisconsin Department of Workforce Development sent 77-percent of unemployment applicants into pending status when the claims could have been processed. The audit found that 514,000 of nearly 663,000 claims were put into adjudication over a seven-month period, in order for the department to determine if applicants were eligible. Some of those people were left in adjudication for ten weeks or more. More than 96,000 were still in adjudication at the time the audit was conducted.

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