I recently read Amazon founder, Jeff Bezos, values obsessing over clients more than he worries what his competitors are doing. Both Bezos and Steve Jobs have previously quoted how they like to star
The world has evolved into a place where the term “good service” has become an oxymoron. In almost every industry, we’ve seen previous service standards crash and burn. Life has become a frustr
Time and again I meet brokers who have lost their way, consigned to eking out an existence which looks and feels nothing like the master plan they had at the beginning of their careers. Almost witho