Public transport and rail advocacy groups say the train service is "developing well" and hope the government will attend a public meeting this weekend to discuss it.
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The Public Transport Users Association (PTUA), the Campaign for Better Transport (CBT), and The Future is Rail groups have come together to coordinate a Public Meeting in Hamilton on Saturday 4 May.
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The PTUA is concerned that Auckland One Rail is not able to deploy staff quickly and respond to simple delays in a way that is not very disruptive to services and the customers they serve.