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Lumen expands Genesys partnership to offer holistic, cloud-based solution for contact centers
/PRNewswire/ Contact centers are looking to transition quickly from physical, on-premises solutions to cloud-based and hybrid models. This helps them gain.
United states
Robin gareiss
Marc donnelly
Craig richter
Lumen solutions for contact center
Service ccaa
Contact center
Lumen solutions
Genesys cloud
Public sector grade
Interactive voice response
Call distribution
Public sector
Lumen technologies
Lumen expands Genesys partnership to offer cloud-based solution for contact centers
Lumen s global network now paired with experience-orchestration capability from Genesys. #pressrelease
United states
Lumen solutions for contact center
Service ccaa
Contact center
Lumen technologies
Lumen solutions
Genesys cloud
Public sector grade
Interactive voice response
Call distribution
Public sector
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