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Owners Unimpressed with New-Vehicle Design and Performance, J D Power Finds

TROY, Mich.: 20 July 2023 — Vehicle manufacturers may be collectively disappointed learning that, for the first time in the 28-year history of the J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study,SM there is a consecutive year-over-year decline in owner satisfaction. According to the 2023 study, released today, overall satisfaction is 845 (on a 1,000-point scale), a decrease of 2 points from a year ago and 3 points lower than in 2021.

United statesFrank hanleyKia stingerKia forteNissan ariyaPorsche taycanAsia pacificJaguar land roverLand roverGoogle automotive servicesNissan motor co ltdToyota motor corporationMercedes benz groupHyundai motor groupMotors companyOwners unimpressed

Owners Unimpressed with New-Vehicle Design and Performance, J D Power Finds

Owners Unimpressed with New-Vehicle Design and Performance, J D Power Finds
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United statesKia forteKia stingerNissan ariyaFrank hanleyPorsche taycanAsia pacificJaguar land roverMercedes benz groupMotors companyLand roverToyota motor corporationHyundai motor groupGoogle automotive servicesNissan motor co ltdOverall satisfaction declines

Owners Unimpressed with New-Vehicle Design and Performance, J D Power Finds

Owners Unimpressed with New-Vehicle Design and Performance, J D Power Finds
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United statesKia stingerKia forteAsia pacificFrank hanleyNissan ariyaPorsche taycanJaguar land roverToyota motor corporationMotors companyGoogle automotive servicesHyundai motor groupMercedes benz groupNissan motor co ltdLand roverNew vehicle design

Verizon Reclaims Top Position in Nationwide Wireless Network Quality in J D Power Study

Verizon Reclaims Top Position in Nationwide Wireless Network Quality in J D Power Study
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United statesAsia pacificIan greenblattUs wireless network quality performance studyVerizon wirelessReclaims top positionNationwide wireless network qualityNetwork quality performanceNorth centralNetwork quality performance study volumeNetwork quality performance studyNorth americaPromotional rules

Business Wireline Customer Satisfaction Increases—But for Different Reasons, J D Power Finds

Business Wireline Customer Satisfaction Increases—But for Different Reasons, J D Power Finds
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