Sure obviously if were surveying people and were presenting these numbers, and the actual is actually lower that were not, you know, unintentionally creating a fear, anxiety among potential customers that isnt based in, you know, what is the ultimate figures or whatever. Thats all. Yeah. Okay. Thank you. So by march then we will have this not to exceed rate that we have talked about, and we will move forward into the actual sort of retail part of our early Notification Program where we will be focusing on the residents that are in the deep green precincts and this is a refreshed informed deep green from the survey that we just took and we will talk to those folks. We anticipate working with Community Based organizations and programs like environment now to target 20,000 households. We expect that we will actually reach and have direct conversations with 5400 households and that means were looking at being 99 confident of the results of this survey with a not more than 2 margin for erro
Notification and education phase at that point. Were not proposing to serve a customer until october under this program. Okay. I guess i am wondering if were surveying people do we have these actual rates and not to exceed rates in place otherwise we shouldnt be surveying people if were misleading them. We dont serve anybody i mean surveying. Oh surveying. Excuse me. Okay. I dont see the point to surveying people if were creating some kind of maybe anxiety or fear around these rates that may not end up being the reality. So i just wanted to point out that the reason were surveying is to measure the appetite of what that price point is, and so what were seeing okay. What number would be you be comfortable staying with this program . And were seeing based on the numbers were seeing now and if we get the same number now would you stay in the program for all these benefits that this program will offer . And its consistent with what we have done better and hopefully we will get better resul
Out mailers be sent to each customer that we intend to include in our cleanpower sf program. We will be in a position then as we talked before to know what the actual price is, not the not to exceed rate, but the actual wholesale price from shell that becomes our actual rate. We will be able to share with customers the actual Price Premium that they would experience knowing how much they typically consume at their household each month. Its at this point that we will have signed the confirmation with shell. We will then be at this point financially obligated under this program. The opt out mailers then will begin to be sent with this detail. We will do multilanguage, english, chinese, spanish. We will have customers able to opt out respond to us via snail mail or email. We will make sure that we meet the minimum requirements of the law, which is two of the notifications must be mailed before service occurs, and then two of the notifications must be mailed after service has occurred with
Any other questions . Commissioner moran. Thank you chair. We received correspondence suggesting in our effort to fully inform everybody what opt out means that were getting close to a opt in program that would violate state law, and i assume that we have looked at what the limits are that the law imposes on us. Would you elaborate a little bit how what were doing has been shaped to fit within the state law or on the other hand where is there jeopardy for us . So the notification and Education Program survey and early notification portions are the sort of the new pieces that arent required by state law. We are using those outreach efforts, those outreach components to inform who we talk to in the actual statutory opt out phase. We are not suggesting that anyone who is going to be served by cleanpower sf would not receive an opt out notification. Anyone who wishes to participate can participate which sounds like opting in, but we wont enroll them after we have included them in an opt ou
Out mailers be sent to each customer that we intend to include in our cleanpower sf program. We will be in a position then as we talked before to know what the actual price is, not the not to exceed rate, but the actual wholesale price from shell that becomes our actual rate. We will be able to share with customers the actual Price Premium that they would experience knowing how much they typically consume at their household each month. Its at this point that we will have signed the confirmation with shell. We will then be at this point financially obligated under this program. The opt out mailers then will begin to be sent with this detail. We will do multilanguage, english, chinese, spanish. We will have customers able to opt out respond to us via snail mail or email. We will make sure that we meet the minimum requirements of the law, which is two of the notifications must be mailed before service occurs, and then two of the notifications must be mailed after service has occurred with