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According to Brand Finance, year-on-year brand value for Infosys grew from $7.1bn to $8.4bn, and an upward jump of 72 ranks
BENGALURU, India, Jan. 27, 2021 /PRNewswire/ Infosys [http://www.infosys.com/] , a global leader in next-generation digital services and consulting, announced that it has been recognized as the fastest growing among the top ten IT services brands of 2020, by Brand Finance, the world s leading brand valuation firm, in its 2021 Global 500 report. The brand valuation summarizes three years of significant brand growth for Infosys, marked by over 29% increase in its brand value over three years, bringing it to $8.4bn in 2020, and positioning it among the Top 5 brands in IT services globally throughout this period.
20 gennaio 2021 12:15
Fonte: Adnkronos
#ict
BENGALURU, India, Jan. 20, 2021 /PRNewswire/ Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced the launch of Infosys Cortex, its customer engagement platform. The platform leverages technology from Genesys, a global leader in cloud customer experience and contact center solutions, along with Contact Center AI services from Google Cloud and its managed artificial intelligence (AI) and analytics services.
Infosys Cortex helps businesses reimagine customer care operations by providing intelligence to aid purposeful customer communication, smarter and faster decision-making, and deliver value at scale. Using the power of cloud and a modular microservices based architecture, it helps enterprises achieve up to 40 percent faster and more effective agent hiring and learning. It also brings up to 30 percent improvement in agent performance with training before operationalizing the co
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