While it can take away the administrative aspects of certain tasks, it can't bring out empathy in your messaging. "Essentially, you can make it more human – but it isn’t human," shares the HR veteran.
Building deeper skill sets in cybersecurity, re-looking at employees career growth, and more – leaders from Affin Bank Group, Shell, and S P Setia share their views.
Some leaders hosted engagements with the HR and leadership teams, while some looked into enhanced communication channels for employees, internal training, and more.
Since assuming the role of HRD Corp s Chief Executive in 2020, Datuk Shahul Dawood has seen a greater focus on digital transformation, increased support in upskilling, and more.