General Managerfor luxury boutique resort.
• Stay current with industry trends and monitor strengths and weaknesses of competition; explore new business opportunities; develop business plans to maximize customer satisfaction, profitability, and market share.
• Execute business plans and hold employees accountable for successful delivery of business plans; new ideas and ways to improve guest satisfaction and profitability.
• Works closely with Sales and Marketing team to develop revenue generating strategies; identify new business leads, and actively pursue the leads with Sales and Marketing team.
• Serve as a passionate brand advocate and ensures that the intent of the brand is pulled through in the guest experience. Serve as a positive role model by demonstrating exceptional work ethic and service delivery for all employees and inspire and motivate employees to achieve excellence.