A coram of President Pawanjit Singh and member Suresh Kumar Sardana observed that based on the evidence, the seats were defective and caused physical discomfort to the complainants.
The District Consumer Commission in Chandigarh recently ordered MakeMyTrip, OYO Rooms, and a hotel in Goa to pay a sum of ₹42,000 to a Chandigarh resident whose hotel booking was canceled despite advance payment.