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Cruise industry adopts passenger bill of rights

WASHINGTON, D.C. – Cruise Lines International Association (CLIA) today announced that its Board of Directors approved the adoption of a “Cruise Industry Passenger Bill of Rights” detailing CLIA members’ commitment to the safety, comfort and care of guests in a number of important areas. The CEOs of CLIA North American member cruise lines are each immediately verifying in writing that they have adopted the Passenger Bill of Rights, which is a condition of membership in the Association. CLIA also will submit the Passenger Bill of Rights to the International Maritime Organization (IMO), requesting formal global recognition and applicability under the IMO’s authority over the international maritime industry. The Passenger Bill of Rights will be effective immediately for U.S. passengers who purchase their cruise in North America on CLIA’s North American member cruise lines, regardless of itinerary.

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