Updated:
February 10, 2021 00:53 IST
Keener scrutiny of the technology platforms of India’s States can lead to improved public services and user confidence
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Keener scrutiny of the technology platforms of India’s States can lead to improved public services and user confidence
On January 13 this year, subscribers of English newspapers in India woke up to full-page advertisements from WhatsApp on the front pages. Earlier in the week, WhatsApp had announced an upcoming change to its privacy policy, which led to growing concerns around privacy among many users, and who started switching over to other messaging services such as Signal and Telegram. This led WhatsApp to issue the advertisements, which committed to protecting the privacy of its users. This unprecedented move by the Facebook-owned company indicates that Indian consumers are becoming more aware and concerned about data protection and privacy a trend that has become stronger in the recent past.