Give justice a home in the City Administrators Office. And if i may interrupt you, why did you not try to affiliate with department of technology . For two reasons. One reason was that when justis lived in the department of technology before the Mayors Office became the executive sponsor, it never got priority. We went through a rotating cast of heads of department of technology who saw their priorities and interests elsewhere. And so justis was always the last thing that they addressed. And the second reason has to do with governance. The department of technology was to provide technical support. Technical staff. Technical expertise. And when we thought about it, we thought it would be much better for d. T. To be treated as a vendor with the executive sponsor and justis as their client. So that we would have more ability to work order money, demand that the money be spent the way that the justis council had determined it should be spent and a vendorclient relationship rather than just
Effect relationship with the cost sharing is kind of broken. I think the primary negative effect of all this, d. T. Customers dont understand what they are paying for and according to our survey, they want to understand what they are paying for and want to choose what services they are getting from d. T. So another way that d. T. Recovers costs is through what ill call projectbased work orders. So, this is funding that is to Cover Service requests that cant be accomplished within the baseline recoveries. However, as i just said, no definition for whats in Baseline Services so its really up to the d. T. Division managers when they get a Service Request to determine whether or not it can be accomplished in their baseline budget. And so we reviewed these project work orders, and we found that less than half had any documentation that would describe the work effort or the schedule or the basis for costs, and even when that documentation was available, it was often missing such key informat
Interest in keeping things together and myself, the previous project manager, and a consultant who was working with us literally begged the City Administrators Office to please give justice a home in the City Administrators Office. And if i may interrupt you, why did you not try to affiliate with department of technology . For two reasons. One reason was that when justis lived in the department of technology before the Mayors Office became the executive sponsor, it never got priority. We went through a rotating cast of heads of department of technology who saw their priorities and interests elsewhere. And so justis was always the last thing that they addressed. And the second reason has to do with governance. The department of technology was to provide technical support. Technical staff. Technical expertise. And when we thought about it, we thought it would be much better for d. T. To be treated as a vendor with the executive sponsor and justis as their client. So that we would have mo
Consultant who was working with us literally begged the City Administrators Office to please give justice a home in the City Administrators Office. And if i may interrupt you, why did you not try to affiliate with department of technology . For two reasons. One reason was that when justis lived in the department of technology before the Mayors Office became the executive sponsor, it never got priority. We went through a rotating cast of heads of department of technology who saw their priorities and interests elsewhere. And so justis was always the last thing that they addressed. And the second reason has to do with governance. The department of technology was to provide technical support. Technical staff. Technical expertise. And when we thought about it, we thought it would be much better for d. T. To be treated as a vendor with the executive sponsor and justis as their client. So that we would have more ability to work order money, demand that the money be spent the way that the just
So another way that d. T. Recovers costs is through what ill call projectbased work orders. So, this is funding that is to Cover Service requests that cant be accomplished within the baseline recoveries. However, as i just said, no definition for whats in Baseline Services so its really up to the d. T. Division managers when they get a Service Request to determine whether or not it can be accomplished in their baseline budget. And so we reviewed these project work orders, and we found that less than half had any documentation that would describe the work effort or the schedule or the basis for costs, and even when that documentation was available, it was often missing such key information, and this is just inconsistent with the work order guidelines and makes it difficult for the department to plan and prioritize work. Finally on financial management, we had findings related to contracting. So, as you know, d. T. Manages several citywide contracts for i. T. Services, but until the end