an available physician and the r and a facility that con sents that has space to receive the patient. we do everything possible to ensure safe, timely patient transfers but some transfers have unfortunately become more difficult due to the notable increase in covid-19 hospitalizations and limited bed availability across our state. i understand that. i ve even been on the phone calling hospitals, trying to help. that s not the normal protocol. and we hit brick walls. nobody s willing to help us. in fact, we run across quite rude hospital personnel that hardly even want to talk to us. and that s coming from the hospital that he s in, the people within saying hey, we re willing to help. the parents, the loved ones willing to help but they ve got to help us. i asked them, can you just send me a letter stating and i ll call every hospital in 50 states if need be.
have a statement from ascension st. vincent hospital where your son is being treated. they say, while privacy laws prohibit us from communicating on a specific patient, we want to emphasize that the health and safety of all of our patients is our top priority. facility transfers are made when a patient requires a higher level of care, however a patient can only be safely transferred when there is an available physician and the facility that consents and has space to receive the patient. we do everything possible to ensure safe, timely patient transfers but some transfers have unfortunately become more difficult due to the increase in covid-19 hospitalizations and limited bed availability across our state. i understand that. i ve even been on the phone calling hospitals, trying to help. that s not the normal protocol. and we hit brick walls. nobody is willing to help us. in fact we ve run across quite