diagnosis, mobility issues and so on which made it hard to coordinate the types of services they needed for that immediate situation. among those tenants having bedbugs, i encountered those who were well aware of the dph protocol, but were very unclear on how it was being followed through with, if there were any consistencies or oversight to it at all. during my time, it was clear to me, the rooms i saw, the protocol was shaky at best. sometimes it works, sometimes it didn t, but this is adding to this ad hoc treatment this at hot treatment is adding to the low and losing my wording here it is adding to the abatement [tone] i think you are going to hear more from other people. this situation needs to be eradicated. thank you. i am speaking today because i was also invested with bedbugs. i m a former client of sfhot and i learned what a bad bugs were. in my second room, i was able to identify and not even move into the room because of the horrible infestation prior t