Unveiling The Engines Behind E-Government In Vietnam – Analysis eurasiareview.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from eurasiareview.com Daily Mail and Mail on Sunday newspapers.
July 16, 2021
In this Jan. 23, 2021 file photo, a woman wearing face mask looks at her phone in Hanoi, Vietnam.
Credit: AP Photo/Hau Dinh, File
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“Digital tools have been developed quickly to join the national fight against the COVID-19 pandemic; governmental agencies, businesses, and people have actively utilized and promoted the application of ICT in all aspects of socioeconomic life […] This is a catalyst for national digital transformation,” former Prime Minister Nguyen Xuan Phuc declared at a meeting of the National Commission on E-government on March 10, 2021.
Yet our experiences suggest a different picture. Coming into Vietnam from abroad, Truong Thuy Quynh had high hopes of experiencing digitized COVID-19 prevention processes. She was quickly hit hard by the reality: an error-ridden health declaration website, time-consuming paperwork, 100 percent manual medical screening, and mostly in-person communications. The situation was no better for Pham Thi Thu