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image captionMatthew Mackell s call for help came from an area with a 2.5-mile radius, an inquest heard
A systemic failure led to police not sending officers to help a teenager who rang 999 and said he was about to take his own life, a coroner has ruled.
Matthew Mackell, 17, was found dead in a Tunbridge Wells park in May 2020.
He asked Kent Police to send somebody to pick me up , but refused to give his name or location, an inquest heard.
A call handler was unaware they could use a system to pinpoint his location, so the call was downgraded and nobody was sent to search the area.