Lloyd has more than 12 years experience in the hospitality industry with a strong focus on commercial and operational development. He joins The Cavendish London from St. Ermin s Hotel, part of the Autograph Collection, where he was Hotel Manager. Prior to this, he worked as Director of Operations at Lincoln Plaza London, part of the Curio Collection by Hilton, and The Chelsea Harbour Hotel. Lloyd was also Director of Sales, Marketing & Operations at the five-star Canary Riverside Plaza Hotel, as well as being Value Centre General Manager at the 801-bedroom The Tower Hotel, which is located opposite the iconic Tower Bridge in central London.
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Carol Driver and her family check into a beautifully decorated family suite at St Ermin s Hotel and test out the kids concierge service, which offers experiences for all ages.