After the payments bank was put under an embargo back in March 2022, the Paytm leadership did make compliance a focus area, according to multiple people in the know. It wanted to show the sector regulator that Paytm was ready to support all innovation the RBI wanted to introduce in the payments space. While the company might claim its high compliance standards, it seemed to have fallen short of the RBI s expectations.
Tata Digital also has plans to consolidate its various standalone apps, such as BigBasket, Tata 1mg, and Tata Cliq, under the Tata Neu app to improve consumer engagement and increase utilisation of the super app, whose slow take-off has been a cause of concern for the company.