Leeds Building Society is working with leading financial services technology provider Paylink Solutions to help mortgage customers who may be facing financial difficulties.
The building society has adopted Paylink Solutions’ flagship product ‘Embark’ to obtain a clear and accurate picture of a borrower’s financial situation quickly and digitally.
Jaedon Green, chief customer officer at Leeds Building Society, said: “In response to the challenges brought by the pandemic, we’ve been working hard to support our members and help them to manage their finances.
“For borrowers at risk of financial difficulties, this means agreeing with them on the best solution to meet their personal circumstances – so swift and accurate information is vital.”