Ronni Western said she felt guilty for not coming forward when she lost her money a few years ago and heard that a family had just been scammed, so she stepped up.
Federal Trade Commission experts say nearly 1 in 3 online reviews are not legitimate. Here's how to tell the difference between the real deal and a five-star fake.
11 Investigates | Several families say Pawsible Angels, a non-profit based out of Findlay, Ohio, provided untrained service dogs and refused to issue refunds.