And then i would also just say, you know, were very interested in how we can work more closely, although we have made a lot of progress this year, on Public Service aids. We know that complaints involving inaudible do not go through occ so we want that to be something that the commission is at least able to look at and you have the mechanism for that. We dont have that. And then i really want to echo what commissioner melara said. I think the intersection of Language Access, arrested parents, Domestic Violence and Sexual Assault and Child Protective Services is a huge intersection that a lot of our families are facing so i think we can just Work Together in the future to try to mitigate as much of that as we can. Thank you. Thanks for being here, thank you to the members of the group. Commissioner melara will have a lot of exciting stuff to update us on. I look forward to working with the commissioner. Thanks. Hi, larry eddmond, juicy not speaking english when i left arkansas i knew ho
On the phones. Have to wait for the sergeant to come with the phone so they can call the Language Line. Now every officer has the phone so they are using it, which is what we want. And the phone has google language on the phone so they can figure out who they need to talk to the person to. None of us have to talk to each other any more face to face. My take away. I guess the push one thing i would stress is if theres a way to increase the number of direct bilingual officer interactions, i dont know if thats staffing. I dont know if the phone lines are like the at t operators, ive used those before, they tend to be very business oriented so they are not translating every day language, they are translating at a higher level and not using the language that folks may understand, kind of everyday level. I actually just did a presentation at the consular corps yesterday and i know over 450 officers speak different languages, 217 are certified bilingual and then as we hire the 300 officers ba
Contact those officers by using dem or contacting dem directly and finding out who is available that has that skill set. As i look at it, it looks like theres a decrease in the number of sort of bilingual officer contacts. In 2013 it looks like there were more sort of face to face interactions between a bilingual officer and a client. In 2014 the vast majority of the contacts were through the phone interpreters, about 2700 out of the 2954, right . So there was an increased use of the phone lines but sort of a decreased incident where theres a bilingual officer meeting with a client director. Chief might want to respond. Do you have an explanation . I just had a number from 2013 with regards to the language. I cant say for sure but i know as the officers become more familiar and acquainted with the phones, they didnt have phones at all and now everybody has phones. So i think they become more reliant on the phones. Have to wait for the sergeant to come with the phone so they can call th
Were getting 4,000 in the Community Just on violence against women you guys are getting probably more and just anything we can do to Work Together to collect those stats, i know dem has put a lot in place to help that and also i think thats bilingual officer contacts, we need a way to really capture those. Im a little bit concerned just as one of the commissioners was that this is a little bit heavy on Language Line and i think its easier to track. So i think theres an opportunity to get a clearer picture on statistics and when i look at Community Stats it begs the question. I also think that we should be careful about thinking that there arent too many complaints from lep survivors, victims or perpetrators. Because i think the Language Access issues themselves may prohibit people from making the kind of complaints in the numbers that we might see if they werent lep. So i think every xlaipblt we know represents many and that we are going to keep working together to try to solve that. A
Cuban leader rails against US embargo on revolutionary holiday laprensalatina.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from laprensalatina.com Daily Mail and Mail on Sunday newspapers.