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In this example, a medical practice s front desk employee uses the Klara system to inform a patient she needs to schedule a telehealth appointment.
Photo courtesy Klara
Dr. Paul Szotek of the Indiana Hernia Center in Carmel, Indiana, has some very strong feelings about what he calls the loss of the doctor-patient relationship.
THE PROBLEM
The corporate takeover of healthcare and the exodus of physicians from private practice into employed positions, combined with sub-par deployment of electronic health records and patient portals, has resulted in increasing patient and physician dissatisfaction with the current healthcare delivery model, he contended.
As the employed model has grown, physicians have increasingly lost autonomy to deliver care to their patients in a manner that optimizes the doctor-patient relationship, he said. As a result, he continued, the industry continues to spiral away from the healthcare experience of old. It is seeing patients search for doctor