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Transcripts For SFGTV 20140914

Those smou somehow you have to get this information to the people answering the phone otherwise the people cant get the information. Well look at that call weve about which dialing as members and calling Customer Service weve done it over 25 times and have not had the same problems and it hadnt to me twice and thats innovate appropriate we talked to the all our calls are Hunters Point shipyard in Northern California weve meeting met with the entire team we, replay the call and have the person answering the call. I dont want anyone to get in trouble i got hung up on once and up to the third try got through thats not easy for our members thats for sure theres anothers and like i said the only one she give me was in South San Francisco thats the same answer i got a another thing. The phone is very important you can you know go to urgent care but a lot of them are longshoremen so unless you know the name of the place even though i can call those places and if the person calling in i wouldn

Transcripts For SFGTV 20140914

Times and have not had the same problems and it hadnt to me twice and thats innovate appropriate we talked to the all our calls are Hunters Point shipyard in Northern California weve meeting met with the entire team we, replay the call and have the person answering the call. I dont want anyone to get in trouble i got hung up on once and up to the third try got through thats not easy for our members thats for sure theres anothers and like i said the only one she give me was in South San Francisco thats the same answer i got a another thing. The phone is very important you can you know go to urgent care but a lot of them are longshoremen so unless you know the name of the place even though i can call those places and if the person calling in i wouldnt know the names of the care centers they said we do take United Health care so this is the bottom line the cost driver of the longshoremen we should be getting this right this has to be somehow gone to the members in a simple way without the

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