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CAHO and PFPSF Launch Patient Advisory Councils PACs to Promote Patient Involvement on World Patient Safety Day 2023

On World Patient Safety Day 2023 a global initiative observed on September 17th the Consortium of Accredited Healthcare Organizations CAHO and the Patient for Patient Safety Foundation PFPSF are joining forces to emphasize the critical importance of patient engagement in healthcare through the establishment of Patient Advisory Councils PACs and the promotion of Patient Reported Experience Measures PREMs.

VOICE–Validating Outcomes by Including Consumer Experience: A Study Pr by Amal Chakraborty, Emma Walke et al

Aboriginal and Torres Strait Islander peoples’ (hereafter respectfully referred to as Indigenous Australians) experiences of health care are shaped by historical, social and cultural factors, with cultural security critical to effective care provision and engagement between services and community. Positive patient experiences are associated with better health outcomes. Consequently, it is an accreditation requirement that primary health care (PHC) services must formally gather and respond to patient feedback. However, currently available patient feedback tools were not developed with Indigenous Australians, and do not reflect their values and world views. Existing tools do not capture important experiences of care of Indigenous Australians in PHC settings, nor return information that assists services to improve care. Consistent with the principles of Indigenous Data Sovereignty, we will co-design and validate an Indigenous-specific Patient Reported Experience Measure (PREM) that prod

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