Thames Valley Air Ambulance THAMES Valley Air Ambulance (TVAA) has revealed a huge rise in former patients seeking its aftercare services, since the start of the pandemic. Figures for the 12-month period from October 2019 to September 2020, show a peak of 76 former patients in March 2020 who contacted the charity for support. TVAA was one of the first air ambulances in the country to introduce the Patient Liaison Manager, a role that has many facets, one of which supports patients who have been helped by the charity. The service extends to loved ones and the bereaved. After discharge from hospital, the Patient Liaison Manager helps people on their recovery journey and signposts them to specialist providers to ensure they get help for their physical, mental and emotional wellbeing.
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THE Reading Chronicle is proud to be running a campaign in support of our air ambulance heroes. The Thames Valley Air Ambulance (TVAA) is one of the most vital services for those who are critically injured or ill in Buckinghamshire, Berkshire and Oxfordshire. Within minutes, highly trained paramedics, doctors and pilots can be on scene where needed and are ready for any eventuality - regularly saving lives. They are called out an average of seven times a day to people in need of the most urgent critical care. This week we spoke to Adam Crosby the charity’s Patient Liaison Manager to find out more about his role.